maae Aesthetics (“we,” “our,” “us”) is committed to protecting your personal information with the same care and intention we bring to every client experience. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect: We collect only the information needed to provide a safe, seamless, and personalized experience.

Personal information may include:
• Name
• Email address
• Phone number
• Date of birth
• Treatment interests and preferences
• Any information voluntarily submitted through online forms or communication tools

Automatically collected information may include:
• IP address
• Browser and device details
• Pages visited and site activity
• Cookies or similar technologies

2. How We Use Your Information

Your information is used to support your care and enhance your experience, including:
• Scheduling and confirming appointments
• Sending reminders and important updates
• Providing customer support
• Managing consent forms and treatment documentation
• Processing payments
• Improving website functionality and user experience
• Sharing educational or promotional content when you opt in

3. SMS Consent and Text Messaging (TCR-Compliant)

By providing your mobile number, you may receive appointment reminders, confirmations, and service-related messages from maae Aesthetics.

We do not sell, share, rent, or disclose your mobile number or any personally identifiable information to third parties or affiliates for marketing or promotional purposes. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP.

4. How We Share (or Don’t Share) Your Information

To align with privacy best practices and TCR requirements:
• We do not sell or share personal information, including mobile numbers, with third parties or affiliates for their own marketing.
• If information is shared with trusted partners to help us operate (for example, scheduling, communications, or payment processing), they may use it only to perform services on our behalf and must protect it according to applicable laws.
• If our practices ever change, we will update this Policy and explain the specific, legitimate reason for any data sharing.

5. Third-Party Service Providers

We may work with carefully selected partners who support essential business functions, such as:
• Boulevard (scheduling and CRM)
• Payment processors
• Website hosting and analytics tools
• Email and SMS communication platforms

These partners may only access your information as necessary to perform their services and must maintain strong privacy protections.

6. Cookies and Tracking Technologies

We may use cookies or similar tools to improve website performance, personalize user experience, and analyze site activity. You can modify your browser settings to manage or disable cookies at any time.

7. Data Security

We take reasonable administrative, technical, and physical measures to safeguard the information entrusted to us. While no online system is entirely without risk, we work to protect your data against unauthorized access, disclosure, or misuse.

8. Your Privacy Rights

Depending on your location, you may have the right to:
• Access or update your information
• Request deletion of your information
• Withdraw consent for SMS or email communications
• Request a copy of the personal data we maintain

To make a request, please contact us using the information at the bottom of this page.

9. External Websites: Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

10. Children’s Privacy: Our website and services are not intended for children under 13, and we do not knowingly collect information from individuals in this age group.

11. Updates to This Policy: We may update this Privacy Policy as laws, requirements, or business needs evolve. The “Last Updated” date will always reflect the most recent revisions.

12. Contact Us: For questions or privacy-related requests, please contact:

maae Aesthetics
Malvern, Pennsylvania
Email: info@maaeaesthetics.com